I created a detailed PowerPoint presentation that explained Capita's employed resource model, designed to provide a clear understanding of how Capita leverages its workforce to drive efficiency and deliver high-quality services. The presentation included an overview of the model’s structure, key benefits, and how it aligns with Capita’s business strategy. I used a combination of diagrams, flowcharts, and real-world examples to illustrate how resources are allocated, managed, and optimized within the model. The goal was to make the complex structure easy to grasp for both internal stakeholders and clients, highlighting its impact on scalability, cost-effectiveness, and overall performance.